First: Order Cancellation
- You may cancel your order within 8 hours of placing it.
- You may also cancel your order if the shipping of the product exceeds the stated delivery date, without any charges.
Second: Order Modification
- You may correct or modify your order—by selecting a new product or new options for the same product—within 8 hours of placing the order.
- Additional fees may apply depending on your new selections.
Important Notes:
We reserve the right to modify these policies at any time without prior notice. We advise customers to review the policies again when making a new purchase, as previous purchases are subject to the cancellation & modification policy that was active at the time the transaction was successfully completed.
If a cancellation request is submitted after 8 hours from completing the payment, we may not be able to cancel the order. You will then need to submit a return/exchange request after receiving the product.
If a correction/modification request is submitted after 8 hours from completing the payment, we may not be able to modify the order. You will then need to submit a return/exchange request after receiving the product.
Delivery Date = Order Processing Time + Maximum Shipping Duration.
When modification requests are approved, the difference will be refunded to the customer through the original payment method, along with a confirmation email once processing begins. Alternatively, a payment link will be sent for any additional amount due, and processing will be paused until payment is completed.
Refunds are issued to the original payment method within 7 business days.
The time required for the refund to appear in your balance may vary depending on the original payment method.